REFUND POLICY

 Food is prepared specifically against an order, so cancellation and refunds may be limited once preparation has started.
Cancellation: Request cancellation as soon as possible. If requested before preparation begins, a refund may be issued according to the order status and payment method.

Incorrect,Missing or Damaged Items: Contact Thaalimpu promptly with order details and, where relevant, photographs. After verification, we may offer a replacement, correction or refund.

Refund Processing: Approved online refunds will normally be initiated through the original payment method. Bank/payment-provider processing times may vary.

Customer-Caused Issues: Refunds may not be available for incorrect address/contact details, failure to receive an order, or a change of preference after preparation, subject to applicable law.